Fenius answers the front desk. Owners review the exceptions.
Inbound calls and webchat move through vehicle capture, live distributor pricing, quoting, appointment booking, EDI filing, SMS confirmation, deductible follow-up, and QBO invoice drafting.
Live intake workflow
Fenius automation with human approval where it matters
Active
Inbound call
Fenius captures customer, vehicle, and claim intent
Vehicle + pricing
Year, make, model, NAGS match, and distributor price check